Xylem Inc. logo

Expert Field Service Technician

Xylem Inc.
3 hours ago
Full-time
On-site
Canada
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.
As a leading water technology company with
23,000 employees
operating
in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
⚡ Expert Field Service Technician – Industrial Electrical
Power Critical Operations. Lead With Expertise.
At Xylem, we don’t just work with water —
we help solve the world’s most complex water challenges
. 🌎
As a global Fortune 500 leader in water technology, our work supports treatment plants, industrial facilities, and communities across more than 150 countries.
Behind this global impact are highly skilled field professionals who make sure advanced systems run safely, reliably, and efficiently.
This is where
you
come in.
🌟 Why This Role Matters
As an
Expert Field Service Technician
, you are the technical leader customers depend on when operations can’t fail. You’ll support advanced electrical, mechanical, and automated systems — many of them mission‑critical for large‑scale water and wastewater treatment operations.
This is a role built on expertise, independence, and the ability to guide others. You’ll troubleshoot complex issues in the field, support high‑impact systems, and be a trusted partner for customers who rely on your precision and professionalism.
🛠️ What You’ll Be Doing
You’ll work with sophisticated industrial equipment across customer sites, especially a major water treatment facility in Fort Saskatchewan:
⚙️
Initiate and execute field service activities
safely and efficiently at customer locations.
🔌 Work hands‑on with
industrial electrical systems
,
🛠️
Troubleshoot advanced and complex systems
proactively to minimize downtime.
🔧 Perform
preventative maintenance
, identify safety risks, and maintain accurate parts inventory.
🤝 Interact directly with customers to support multiple systems, locations, or operational needs.
🧭 Work independently — often with little to no supervision — while also providing coaching, guidance, and leadership to others.
📍 Location & Travel
Location:
Nisku, Alberta
Primary site:
Major Water Treatment Plant in Fort Saskatchewan
Travel:
Regional travel required (valid driver’s license + clean driving record)
💡 Who Thrives in This Role
This role is ideal for someone who:
Excels in
complex troubleshooting
and high‑technology environments
Is confident working independently and leading others 🚀
Values safety, accountability, and customer partnership
Takes pride in solving high‑impact problems
Brings a calm, solutions‑driven mindset to critical field situations
Enjoys working with controls, electrical systems, automation, and industrial equipment
📘 What You Bring
High school diploma (technical certificate, electrical degree, or industrial license preferred)
3–7 years of experience in electrical, instrumentation, or industrial maintenance roles
Experience with motor controls, PLCs, VFDs, actuators, or instrumentation
Ability to work independently and guide/mentor other technicians
Strong safety mindset and decision‑making skills
Clean driving record + ability to pass background check, drug screen, and physical
💙 Why Join Xylem?
Joining Xylem means becoming part of an organization that:
Supports a global mission to protect and sustain water resources 🌍
Invests in ongoing professional development and technical growth
Operates with innovation, accountability, and empowerment at its core
Values teamwork, diversity of thought, and collaborative problem‑solving
Offers strong benefits, career mobility, and meaningful work that truly matters
If you’re ready to leverage your expertise to support essential water operations — and lead with purpose — we’d love to have you on our team. 💧⚡
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication;
where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.